top of page

FAQS

Your Questions. My Answers.

I want to anticipate any concerns and prevent any issues that may come up as you browse through my collections. That’s why I'll do my best to provide you with comprehensive answers to some of the most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let me know if there’s anything more I can help you with.  Feel free to send me any questions on my contact page.

owl soft fabric art sculptures

WHAT IS YOUR RETURN POLICY?

I am confident that you will love your fabric art piece. It will stand the test of time and become a focal point in your household. I am not able to offer refunds as these are limited creations. 

The shipping boxes and packaging are extremely tough and capable of surviving the roughest of shipping journeys. In the rare event that your package arrives damaged, please take a photo before opening the parcel.   Please ensure that clear photos of the damaged item are also taken.

On my contact form please include the images and your order number . I will contact you as soon as possible.

Delivery Service  image

DO YOU SHIP INTERNATIONALLY?

Yes, this is possible.  Please send me your information via my contact page. I will be in contact with you to discuss shipping options along with the additional costs involved.

bottom of page